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  • Frequently Asked Questions

Frequently Asked Questions

This page contains answers to frequently asked questions.

Do I need to be a member of the Christian Mutual Insurance Company to benefit from the services?

No, ASDs cover beneficiaries of any mutual insurance company.

In order to guarantee continuity of service, while taking into account the schedules, holidays and possible absences of our teams, several service providers may take turns visiting your home. However, we take care to limit their number in order to maintain stable, high-quality support.

Pricing varies from service to service and from ASD to ASD. Please contact your local ASD for pricing information.

It depends on the service concerned. For example:

For daily living assistance, we can adapt the frequency and duration of our services according to our availability and the needs of the beneficiaries.

For nursing care, visits are organised according to medical priorities and geographical location.

In all cases, we do our utmost to meet expectations while guaranteeing the quality of service.

Yes, our teams can respond in emergencies.

Outside office hours (8:30 a.m. to 4 p.m.) and in emergencies only, a telephone switchboard service takes over in the evenings, at night and at weekends – nurses and social workers are on call.

Do you have any further questions?

Contact the ASD in your region. Our teams are available to provide you with information and guidance.

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