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Privacy policy

WHY HAVE A PRIVACY POLICY?

We attach great importance to respecting the personal data of our beneficiaries. We undertake to treat it with the utmost care and to ensure the highest level of protection in accordance with Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter «GDPR») and the «Law on the protection of individuals with regard to the processing of personal data» of 30/07/2018.

This privacy policy concerns the processing of personal data provided to Aide et Soins à domicile en Province de Namur (hereinafter « ASD Namur ») via the contact and job application forms on the website.

It provides information on:

  • The reasons for collecting your personal data.
  • How we use your personal data.
  • Your rights regarding your personal data and how to exercise them.

WHO IS RESPONSIBLE FOR PROCESSING?

The data controller is ASD Namur whose registered office is located at Avenue de la Dame, 93, 5100 Jambes, and registered with the Central Business Register under number 410333160.

WHY DO WE COLLECT YOUR PERSONAL DATA?

This data is collected when you visit the website, when you fill in our contact form, when you contact us by email or when you respond to a job offer.

You are never obliged to submit the contact form, contact us by e-mail or apply via the website.

Personal data may be processed for the following purposes:

  • Enable the user to contact us.
  • Enable us to set up our services by contacting you if you so wish via the request form (emails, telephone calls, post).
  • Enabling the improvement of our services through the completion of satisfaction surveys.
  • Enable the user to apply online.

WHAT ARE THE LEGAL BASES FOR PROCESSING?

The legal basis for processing is the consent (Art. 6 a of the GDPR) which you express unequivocally by clicking on the GDPR consent button and then «send».

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Personal data collected via the online form is processed solely by ASD Namur staff. It is never shared with anyone else.

DO WE USE YOUR PERSONAL DATA IN ANY OTHER WAY?

No, we do not transfer or sell your information to any other organisation or company.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data is retained for a period that complies with legal provisions or with the purposes for which it was collected.

WHAT ARE YOUR RIGHTS?

We wish to inform you as clearly as possible about your rights regarding your personal data.

Right of access

You can access all of the following information concerning:

  • The categories of personal data we collect about you.
  • The reasons why we use them.
  • The categories of persons to whom your personal data have been or will be disclosed.
  • The retention period for your personal data.

The right to rectification

You may request that we correct and/or update your personal data.

The right to erasure (right to be forgotten)

You may also contact us at any time to request that we delete the personal data we process about you, provided that it is no longer necessary for the purposes for which it was collected or processed.

The right to withdraw your consent at any time

To exercise this right, please contact our DPO (see next point).

The right to portability

This right gives you the ability to more easily control your personal data yourself, specifically:

  • To retrieve your personal data that is processed by us, for your personal use.
  • To transfer your personal data from us to another company, either by you or directly by us, provided that such direct transfer is «technically feasible».

DO YOU HAVE A QUESTION OR WOULD YOU LIKE TO EXERCISE YOUR RIGHTS?

For any questions regarding the protection of personal data, please contact our Data Protection Officer (DPO).

You may contact us by the following means:
By email to the address dpo@fasd.be
By post to: Data Protection Officer, Rue de Fernelmont 40-42, 5020 Namur

When requesting to exercise your rights, it is important to indicate the right you wish to exercise, the reasons for your request, and to attach a copy of both sides of your identity card.

ARE YOUR PERSONAL DATA TRANSFERRED ABROAD?

No, your personal data is not transferred outside the European Economic Area.

Wish to make a claim?

Do you feel that we are not protecting your personal data sufficiently? Please contact us directly.

Please also note that you have the right to lodge a complaint with the Belgian data protection authority:

Data protection authority
Press Street, 35, 1000 Brussels
+32 (0)2 274 48 00 — +32 (0)2 274 48 35 — contact@apd-gba.be
https://www.autoriteprotectiondonnees.be/

CHANGES

We may, at any time and for various reasons, make corrections, additions or changes to this privacy policy.

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